Schreibe dazu am besten an hallo@einguterplan.de. Im Idealfall schreibst du deine Bestellnummer dazu. Wir senden dir dann ein Retourenlabel zu, wenn du die Bedingungen für einen Widerruf erfüllst. Unsere Widerrufsbelehrung findest du hier. Du bist nicht verpflichtet, dich via E-Mail an uns zu wenden, aber es macht den Prozess wesentlich einfacher und schneller für dich und auch für uns. Du kannst auf deiner Bestell-Statusseite auch selbst ein Retourenlabel anfordern. Den Link zu der Seite findest du in deiner Versandbestätigungs-Mail.
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Guten Morgen,
Ich habe bei ihnen ein Puzzle bestellt , das habe ich auch bereits bekommen , nun ist allerdings noch eins angekommen.( Lieferschein 185370) Das möchte ich Ihnen zurücksenden , benötige dafür allerdings eine Adresse , und wenn möglich auch einen Rücksendeschein.
Mit freundlichen Grüßen
J.A.Pigulla
Hey, bei Fragen zu deiner Bestellung melde dich bitte nochmal per Mail an hallo@einguterplan.de. Dort können wir dir am schnellsten weiterhelfen.